Refund and Exchange Policy

We are proud of the products we sell and hope you like them as much as we do. However, if you are unsatisfied with any purchase you have made from our website, contact us within 25 minutes of shipment https://wwwchinatownctk.com/

Exchange policy

Please make sure to include:

(We would like to know the reason of exchange)

We need the existing product back and after inspection you will get an exchange for that

Refund policy

Refund will be initiated when the item you would like to return is out of stock

Refunds are initiated within 3 days of notification. The amount of time it takes before the money is credit back to the customer's account depends on the clearing cycle of the customer's bank

Please note : you can cancel order within 3 minutes of confirmation after that order cannot be cancelled